Zásady ochrany osobních údajů

V METRIXANA při zpracování vašich dat a osobních údajů důrazně dbáme na jejich bezpečnost. Vaše data jsou zpracovávána výhradně v rámci EU a nejsou poskytována třetím stranám (s výjimkou Google při využívání Looker Studio konektorů).

V METRIXANA pri spracovaní vašich dát a osobných údajov dôrazne dbáme na ich bezpečnosť. Vaše dáta sú spracovávané výhradne v rámci EÚ a nie sú poskytované tretím stranám (s výnimkou Google pri využívaní Looker Studio konektorov).

At METRIXANA, when processing your data and personal data, we pay close attention to their security. Your data is processed exclusively within the EU and is not provided to third parties (with the exception of Google when using Looker Studio connectors).
Google API limited use policy
We are compliant with the Google API Services User Data Policy.
We use Google APIs to access Google Analytics 4 data. We use this data to automate reports and provide insights.
We do not sell or share this data with third parties.
We will not collect or use any user data without their explicit consent.
We will also take reasonable steps to protect user data from unauthorized access, use, disclosure, or destruction.
Users can opt-out of having their data collected or used by contacting us at support@metrixana.com.
Here are some additional details about how we
protect user data:
We use industry-standard security measures,
including encryption, firewalls, and intrusion
detection systems.
AI consent
This website does not currently use user data to train artificial intelligence (AI) models.
We are committed to transparency and will notify you if this practice changes in the future.
Should we decide to utilize user data for AI training, we will provide clear and concise information about how this data will be used.
You will also have the opportunity to opt out of this practice.
Furthermore, we assure you that any data used for AI training will only be used by our own proprietary models and will not be shared with any third parties.
Personal Identifiable information
Personal Identifiable Information (or PII) is all such data that addresses to identify a user as a person or individual. That is names, emails, phone numbers and more non- anonymous contact data.
We collect such data through different forms on our website and after signing up to use our service, either through a form or signing up through a 3rd party like Facebook or Google.
All PII is used for user management and contact purposes; these databases are not sold to any 3rd party.
Email subscription
After filling a form, METRIXANA assumes a user is accepting our site privacy policy and terms and conditions.
Users have several ways to opt-out from METRIXANA email list; each email contains a link to let each user unsubscribe or cancel an email subscription.
Also, users can request to opt-out by contacting us at support@metrixana.com.
In some cases, we may ask for additional information like company name, business vertical or other categories. The purpose of such data collection is to keep our content and service as relevant and personalized as possible.
Payment processors
We use payment gateways providers like Stripe and Paypal to manage all payments.
As such, we do not collect sensible financial data like credit card numbers, besides PII details a user provider gives during a payment.
Our site is encrypted by using the SSL protocol (the HTTPS at the beginning of our domain URL), as a standard security practice.
Service cancelation and data retention
We offer connectors; we get data from data sources APIs and send it to a data visualization tool; no data is stored on our servers (so there's no historic data to retain) unless we offer such backup service, whose conditions will depend on future offers.
Cookies
We do use cookies. A cookie is a piece of data stored on users pc hard drive with information about the user. Cookies help websites “remember” users to personalize their experience.
Cookies also help METRIXANA send and personalize advertising through direct email and re-marketing through advertising platforms. In all cases, users are able to manage their advertising preferences with METRIXANA.
Data collection and use
All the information collected on metrixana.com, is only owned by METRIXANA. We won't share, rent or sell any Personal Identifiable Information and business data we collect to third parties, unless it is required to comply with the law.
Data received by METRIXANA from third parties and how we use it
Contact details from our collaboration partners METRIXANA collaborates with other companies in marketing and offering its services, and may receive information from such parties about you, we process:
Information that the collaboration partner has provided to us, such as your name, telephone number, email address and information from public social media accounts, e.g. we collect information from your Google account after using our Looker Studio connector.
We process the data for the purposes of: Analyzing whether the company or you is a potential customer to METRIXANA and To communicate with you for marketing purposes.
Marketing and communication use of your data
We use some of our users' data for communication and marketing purposes.
Type of data we use
- Name, surname
- E-mail address
- Telephone number
Purposes of data processing
- communication regarding the account and invoicing
- obtaining feedback on satisfaction and usage of METRIXANA
- marketing purposes (such as sending newsletters)
The reason for processing personal data for communication and marketing purposes is Consent (and Performance of a Contract).
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than 12 months past the termination of the user's account.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
With whom do we share users' personal data?
In some cases (for example, for marketing purposes), personal data must be shared with external processors.
- Ecomail.cz, s.r.o., Czech republic, ID number 02762943
METRIXANA is operated by PTA Group s. r. o., Ľadová 9, 811 05 Bratislava, Slovakia,
ID number 44666853, VAT ID SK2022785358